Mitsis Laguna Exclusive Resort & Spa - Crete Island

Anissaras, Crete Island, Greece, 70014  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Mitsis Laguna Exclusive Resort & Spa - Crete Island

Free Wi-Fi
Free parking
24-hour

24-hour check-in

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Saltwater pool

Lazy river

Air conditioning

Individual air conditioning

Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Cribs available

Private beach

Beach access

Private beach

Beach umbrellas

Beach chairs

Beach towels

Overview

The comfortable 5-star Mitsis Laguna Exclusive Resort & Spa lies within walking distance of Lychnostatis Open Air Museum, Aquaworld Aquarium and Lake Voulismeni. Mitsis Laguna Exclusive Resort & Spa has been welcoming guests to its individual rooms since 2010.

The venue is placed next to sandy beaches.

Mitsis Laguna Exclusive Resort & Spa is within a 20-minute drive to Nikos Kazantzakis airport.

Rooms

This property comprises 351 rooms featuring family bungalow, private double room and economy room with free Wi-Fi, a laptop safe, a balcony, a writing desk and flat-screen television. The rooms look on to the mountain. They provide bathrooms with a shower, free toiletries and a hairdryer.

Eat & Drink

Dishes of Italian cuisine are served in the family restaurant. There is an onsite Poolside bar to relax in. Guests can dine at Saradari located within a 10-minute walk of the property.

Services

Bicycles and cars are available for rent on site.

Relax

Providing a Jacuzzi and a sauna along with steam baths, thalassotherapy and reflex massage, Mitsis Laguna Exclusive Resort & Spa ensures guests a pleasant stay. The hotel offers windsurfing, canoeing and boating as well as a sun terrace, water slides and an indoor swimming pool.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   351.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Wind surfing
  • Canoeing
  • Boating
  • Outdoor tennis court
  • Volleyball
  • Billiards/ Pool tables
  • Darts
  • Table tennis
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Bed and breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Saltwater pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Beach towels
  • Lazy river
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Mountain view

Room facilities

  • Individual air conditioning
  • Individual heating
  • Mini-bar
  • Soundproofed rooms
  • Dining room
  • Terrace
  • Balcony
  • Wardrobe
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Towels

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio

Room decor

  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Mitsis Laguna Exclusive Resort & Spa - Crete Island Crete Island location
Show big map »

Hotel Address:

Anissaras, Crete Island, Greece, 70014

Get directions
City Center
  • Crete Island
    32.6 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    351

Hotel Awards

GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Greece

Use Badge

Rooms and availability

Mitsis Laguna Exclusive Resort & Spa photos Exterior Hotel information
Guest Room
Bed type: Sleeping arrangements for 3 persons or 1 Single bed or Double bed
Size: 380 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information

Standard|Bungalow_Standard/GardenView

Room facilities
    Mitsis Laguna Exclusive Resort & Spa photos Exterior Hotel information
    Bungalow with Garden View - Non-refundable
    Bed type: Double bed or Sleeping arrangements for 4 persons
    Size: 325 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information

    Standard|Standard Bungalow (GardenView)

    Room facilities
      Suite
      Check Prices
      — Less information+ More information
      Family Room
      Bed type: 2 Single beds or 1 Double bed and 2 Single beds
      Size: 380 sq. feet
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Family Bungalow
        Size: 380 sq. feet
        Check Prices
        • Air conditioning
        — Less information+ More information
        Room facilities
          Mitsis Laguna Exclusive Resort & Spa photos Exterior Hotel information
          Superior Double Room - Non-refundable
          Bed type: Double bed
          Size: 325 sq. feet
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Private Room
            Bed type: Sleeping arrangements for 3 persons or Double bed
            Check Prices
            — Less information+ More information

            Suite|Suite_Standard/SeaView/Private-PoolTerrace

            Economy Room
            Check Prices
            — Less information+ More information

            How to reach hotel

            hotel Mitsis Laguna Exclusive Resort & Spa - Crete Island Crete Island location
            Show big map »

            Hotel Address:

            Anissaras, Crete Island, Greece, 70014

            Get directions
            City Center
            • Crete Island
              32.6 mi
            Airports
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Number of rooms:
              351

            Hotel Awards

            GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Greece

            Use Badge

            Mitsis Laguna Exclusive Resort & Spa Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            Local attractions

            • Aquaworld Aquarium - 1.7 mi
              Filikis Etirias 7, Chersonisos
            • Lychnostatis Open Air Museum - 3.0 mi
              Thesi Plaka, Chersonisos
            • Acqua Plus Water Park - 7.4 mi
              5th Km From Hersonissos - Kastelli, Chersonisos
            • Star Beach Water Park - 2.7 mi
              Chersonisos, CreteGreece
            • Stalis Beach - 4.5 mi
              Beach Road, Stalis
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Number of rooms:
              351

            Hotel Awards

            GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Greece

            Use Badge

            Hotels nearby
            Kreta Natur Hotel
            3 stars
            0.5 km
            Cretan Garden Hotel
            3 stars
            0.7 km
            Cities nearby

            Mitsis Laguna Exclusive Resort & Spa Reviews

            Guest reviews are submitted by our customers after their stay at Mitsis Laguna Exclusive Resort & Spa

            Average guest rating

            8.8out of 10
            Superb
            Based on 16 reviews

            Rating by category:

            Location
            8.0
            Service
            9.5
            Rooms
            8.0
            Value
            8.0

            Guest reviews

            • Older travelers
              8.8

              The luxurious decor, friendly staff, large outdoor pools (2), and the themed restaurants were excellent.

            • Older travelers
              9.6

              A very luxurious beautiful hotel - excelle4nt facilities and very reasonably priced

            • Family with children
              10.0

              Fantastic Resort, from the moment we arrived the staff could not do enough for us. The rooms are first class, the food is brilliant, especially the Sushi and Cretan Tavern, the pools are warm, spotless and endless! The animation team, superbly run by Will, are great - constantly organizing games but not intrusive, if you want to lay by the pool on the really comfy beds they leave you alone. Got to put in a mention for Alex, Mike and Annie in the animation team who are especially friendly and welcoming and great with children, Kids club very good, all in all a perfect break, great value and I would certainly use Booked.net again, superb service. A truly great holiday.

              Nothing, it was perfect.

            • Couple
              9.6

              Nice family hotel. It is a 5* hotel, but rather at the beginning of the 5* scale. It is not a luxurious one, but the price of the stay is so good that it compensate the hotel limitations. The quality of everything is reasonable. I do recommend it.

              One has to in the first line everywhere to get the services: to get a place at the swimming pool or sea, to get a nice place at the restaurant, to book a thematic restaurant, to change towels, etc. Since we are early birds, this was not a problem for us at all. But some others suffered from that. The gym is what I did not like a lot -- it is too small, limited variety of equipment, the running machine is very bad, it was braking often.

            • Couple
              9.6

              Really nice, smart and elegant feel about the place, very well organised, staff extremely friendly and couldn't do any more to help. Everything felt new, clean and fresh. Restaurants (in particular the Greek, Asian and Mexican) were superb. Crepery...... Fantastic

              Getting up at 5.30am to find a sun lounger (reserving should be forbidden), then going back to bed to then have to get up again at 7.20am to reserve a restaurant for the next evening... EVERY DAY! :(

            • Couple
              9.6

              The location is great -- just next to a nice see shore and close to the Heraklion Airport, only 40 eur away by taxi from the airport. The stuff is super friendly and helpful. Food is great. I would definitely recommend it to everyone.

              If you stay in the main building, it is a bit noisy in the evening - a bar might be just next to your windows. Getting a place at the swilling pool or the sea shore is not easy - most of the swimming pool places are occupied from 7:00 to 8:00, and beach places from 7:00 till 9:00-10:00. Besides that -- I liked everything!

            • Older travelers
              9.6

              Beautiful hotel, spacious rooms extremely clean. Staff very helpful couteous and friendly, couldn't have been better. Grounds and facilities excellent. Themed restaurants provided excellent food and a great alternative to the main restaurant.

              The main retaurant although beautifully furnished and the food of good quality had a bit of a canteen feel and when staying 11 nights as we did the menu was a bit monotonous

            • Single
              4.6

              The hotel is new, the location and the facilities are gorgeous. Spa services are good.

              Service is a nightmare: lack of training of the staff makes you have to ask for all basic services a five-star hotel should provide by default: there is lack of consistency in personal, some are very kind and professional, others a disaster from a customer service perspective. One visibly sick guest asked for a cash advance to pay for a Euro 15 taxi, and I saw the receptionist sending them to an ATM 2 km away from there to get the money, because of "hotel policies"!! Wi-fi only available in the lobby and you have to squeeze in there with all the other guests to have a ridiculous poor quality connection, that falls every 2 min or so. There are no enough chairs in the swimming pool, as well as towels. You have to fight for a place to have dinner in one of the thematic restaurants, not to suffer from the poor quality food from the main restaurant; Food and beverages are low standard, considering the level of prices of this resort. Animation is poor and not engaging. I would not stay in this hotel again neither recommend to any friend.

            How to reach hotel

            hotel Mitsis Laguna Exclusive Resort & Spa - Crete Island Crete Island location
            Show big map »

            Hotel Address:

            Anissaras, Crete Island, Greece, 70014

            Get directions
            City Center
            • Crete Island
              32.6 mi
            Airports
            Hotel information
            • Check-in:
              from  3 pm
            • Check-out:
              until  11 am
            • Number of rooms:
              351

            Hotel Awards

            GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

            According to guest reviews, the hotel has been rated as
            Best Spa Hotels in Greece

            Use Badge