Mitsis Laguna Exclusive Resort & Spa - Crete Island

Anissaras, Crete Island, Greece, 70014  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mitsis Laguna Exclusive Resort & Spa - Crete Island

 Free Wi-Fi

Free Wi-Fi in public areas

 Free parking
 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

Saltwater pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Water slides

Tennis court

Wind surfing

Boating

Canoeing

Billiards/Pool tables

Darts

Table tennis

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

Overview

Mitsis Laguna Exclusive Resort & Spa is a 5-star hotel offering an individual accommodation not far from Aquaworld Aquarium, Labyrinth and Star Beach Water Park.

This property is set on the sandy beach and offers outdoor chaise lounges, sunbeds and towels.

Guests can reach Mitsis Laguna Exclusive Resort & Spa by car from Nikos Kazantzakis airport in 20 minutes.

Rooms

This deluxe hotel comprises 257 guestrooms with free Wi-Fi, a minibar, climate control, TV and a patio. Bathrooms are fitted with a shower, a hairdryer and bathrobes.

Eat & Drink

The restaurant menu features Italian dishes. Guests can unwind in the Poolside bar with a favourite drink. Guests can dine in Saradari located within a 15-minute walk of the property.

Services

The hotel offers bicycle and car rental services on site.

Relax

The on-site entertainment comprises animation and live music. For active guests, there are a gym, aerobics classes and gymnastics classes at the hotel.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of rooms:   257.

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Facilities

General

  • Free Wi-Fi in public areas
  • Free parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Private beach
  • Currency exchange
  • Hairdresser
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Wind surfing
  • Boating
  • Canoeing
  • Outdoor tennis court
  • Billiards/Pool tables
  • Darts
  • Aerobics
  • Fitness center
  • Table tennis
  • Volleyball

Services

  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Breakfast room
  • Restaurant with air conditioning
  • A la carte restaurant
  • Poolside snack bar
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Playground
  • Children's pool
  • Water slides
  • Game room
  • Kids club

Leisure facilities

  • Saltwater pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Lazy river
  • Beach chairs
  • Beach umbrellas
  • Beach towels
  • Entertainment
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Theater
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Mountain view

Room facilities

  • Individual air conditioning
  • Individual heating
  • Mini-bar
  • Soundproofed rooms
  • Dining room
  • Terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Hair dryer
  • Towels

Kitchen facilities

  • Mini-fridge

Media

  • Cable/Satellite television
  • Direct dial telephone
  • Radio

Room decor

  • Parquet floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of 70 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Mitsis Laguna Exclusive Resort & Spa - Crete Island Crete Island location
Show big map »

Hotel Address:

Anissaras, Crete Island, Greece, 70014

Get directions
City Center
  • Crete Island
    32.6 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    257

Hotel Awards

GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Greece

Use Badge

Rooms and availability

Mitsis Laguna Exclusive Resort & Spa photos Exterior Hotel information
Standard Double Room
Bed type: Double bed or Twin beds or Double bed or Sleeping arrangements for 3 persons
Size: 380 sq. feet
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  • Air conditioning
— Less information+ More information

DOUBLE/TWIN 2/3 PAX. ALL INCLUSIVE. Standard rate

Room facilities
    Mitsis Laguna Exclusive Resort & Spa photos Exterior Hotel information
    Bungalow
    Size: 325 sq. feet
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    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Suite
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      — Less information+ More information
      Room facilities
        Apartment
        Check Prices
        — Less information+ More information

        BUNGALOW (2 PAX). ALL INCLUSIVE. Standard rate

        Family Room
        Size: 380 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Family Bungalow
          Size: 380 sq. feet
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Mitsis Laguna Exclusive Resort & Spa photos Exterior Hotel information
            Superior Double Room
            Bed type: Double bed
            Size: 325 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities
              Economy Room
              Check Prices
              — Less information+ More information

              How to reach hotel

              hotel Mitsis Laguna Exclusive Resort & Spa - Crete Island Crete Island location
              Show big map »

              Hotel Address:

              Anissaras, Crete Island, Greece, 70014

              Get directions
              City Center
              • Crete Island
                32.6 mi
              Airports
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                257

              Hotel Awards

              GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Greece

              Use Badge

              Mitsis Laguna Exclusive Resort & Spa Location

              Legend
              • Current hotel
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              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
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              • General

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              Local attractions

              • Aquaworld Aquarium - 1.7 mi
                Filikis Etirias 7, Chersonisos
              • Lychnostatis Open Air Museum - 3.0 mi
                Thesi Plaka, Chersonisos
              • Acqua Plus Water Park - 7.4 mi
                5th Km From Hersonissos - Kastelli, Chersonisos
              • Star Beach Water Park - 2.7 mi
                Chersonisos, CreteGreece
              • Stalis Beach - 4.5 mi
                Beach Road, Stalis
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                257

              Hotel Awards

              GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Greece

              Use Badge

              Hotels nearby
              Cretan Garden Hotel
              3 stars
              0.7 km
              Cities nearby

              Mitsis Laguna Exclusive Resort & Spa Reviews

              Guest reviews are submitted by our customers after their stay at Mitsis Laguna Exclusive Resort & Spa

              Average guest rating

              8.8out of 10
              Superb
              Based on 16 reviews

              Rating by category:

              Location
              8.0
              Service
              9.5
              Rooms
              8.0
              Value
              8.0

              Guest reviews

              • Older travelers
                8.8

                The luxurious decor, friendly staff, large outdoor pools (2), and the themed restaurants were excellent.

              • Older travelers
                9.6

                A very luxurious beautiful hotel - excelle4nt facilities and very reasonably priced

              • Family with children
                10.0

                Fantastic Resort, from the moment we arrived the staff could not do enough for us. The rooms are first class, the food is brilliant, especially the Sushi and Cretan Tavern, the pools are warm, spotless and endless! The animation team, superbly run by Will, are great - constantly organizing games but not intrusive, if you want to lay by the pool on the really comfy beds they leave you alone. Got to put in a mention for Alex, Mike and Annie in the animation team who are especially friendly and welcoming and great with children, Kids club very good, all in all a perfect break, great value and I would certainly use Booked.net again, superb service. A truly great holiday.

                Nothing, it was perfect.

              • Couple
                9.6

                Nice family hotel. It is a 5* hotel, but rather at the beginning of the 5* scale. It is not a luxurious one, but the price of the stay is so good that it compensate the hotel limitations. The quality of everything is reasonable. I do recommend it.

                One has to in the first line everywhere to get the services: to get a place at the swimming pool or sea, to get a nice place at the restaurant, to book a thematic restaurant, to change towels, etc. Since we are early birds, this was not a problem for us at all. But some others suffered from that. The gym is what I did not like a lot -- it is too small, limited variety of equipment, the running machine is very bad, it was braking often.

              • Couple
                9.6

                Really nice, smart and elegant feel about the place, very well organised, staff extremely friendly and couldn't do any more to help. Everything felt new, clean and fresh. Restaurants (in particular the Greek, Asian and Mexican) were superb. Crepery...... Fantastic

                Getting up at 5.30am to find a sun lounger (reserving should be forbidden), then going back to bed to then have to get up again at 7.20am to reserve a restaurant for the next evening... EVERY DAY! :(

              • Couple
                9.6

                The location is great -- just next to a nice see shore and close to the Heraklion Airport, only 40 eur away by taxi from the airport. The stuff is super friendly and helpful. Food is great. I would definitely recommend it to everyone.

                If you stay in the main building, it is a bit noisy in the evening - a bar might be just next to your windows. Getting a place at the swilling pool or the sea shore is not easy - most of the swimming pool places are occupied from 7:00 to 8:00, and beach places from 7:00 till 9:00-10:00. Besides that -- I liked everything!

              • Older travelers
                9.6

                Beautiful hotel, spacious rooms extremely clean. Staff very helpful couteous and friendly, couldn't have been better. Grounds and facilities excellent. Themed restaurants provided excellent food and a great alternative to the main restaurant.

                The main retaurant although beautifully furnished and the food of good quality had a bit of a canteen feel and when staying 11 nights as we did the menu was a bit monotonous

              • Single
                4.6

                The hotel is new, the location and the facilities are gorgeous. Spa services are good.

                Service is a nightmare: lack of training of the staff makes you have to ask for all basic services a five-star hotel should provide by default: there is lack of consistency in personal, some are very kind and professional, others a disaster from a customer service perspective. One visibly sick guest asked for a cash advance to pay for a Euro 15 taxi, and I saw the receptionist sending them to an ATM 2 km away from there to get the money, because of "hotel policies"!! Wi-fi only available in the lobby and you have to squeeze in there with all the other guests to have a ridiculous poor quality connection, that falls every 2 min or so. There are no enough chairs in the swimming pool, as well as towels. You have to fight for a place to have dinner in one of the thematic restaurants, not to suffer from the poor quality food from the main restaurant; Food and beverages are low standard, considering the level of prices of this resort. Animation is poor and not engaging. I would not stay in this hotel again neither recommend to any friend.

              How to reach hotel

              hotel Mitsis Laguna Exclusive Resort & Spa - Crete Island Crete Island location
              Show big map »

              Hotel Address:

              Anissaras, Crete Island, Greece, 70014

              Get directions
              City Center
              • Crete Island
                32.6 mi
              Airports
              Hotel information
              • Check-in:
                from  3 pm
              • Check-out:
                until  11 am
              • Number of rooms:
                257

              Hotel Awards

              GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

              According to guest reviews, the hotel has been rated as
              Best Spa Hotels in Greece

              Use Badge